G-Desk that unlocks the quickest, smoothest, and most satisfactory resolution of ticketing system.

Handle Service Requests | Handle Complaints | Conversation Facility | Admin Facility


  • Raise trackable tickets for pending requests and issues.
  • Assign personnel to various tasks.
  • View the pending and closed requests.
  • Apply filter to see requests/issues in each period.
  • Enhance employee satisfaction levels.
  • Streamline internal support services.
  • Track support SLAs and response times.
  • Generate TAT reports using several parameters connected to the task.


  • Create transparency within your complaint management system.
  • Categorize complaints by department, service type, or project.
  • Raise and follow problems via trackable tickets.
  • Monitor the different touchpoints where complaints occur.
  • Create historical reports and trends of complaints and their locations.
  • User friendly UI.
  • Easy Setup.
  • An engaged workforce
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